Where Awareness
Creates Excellence
Advancing human intelligence
for safer operations and
stronger leadership
ABOUt factor human
Where awareness creates excellence
Factor Human is a boutique advisory and training institution specialising in the human element of high-stakes environments. Founded by Vivien Parcinski, an expert in Business Aviation, human performance and behavioural psychology, Factor Human develops the clarity, judgement and leadership discipline that systems cannot replicate.
With over 17 years in global Business Aviation and more than 12 years training pilots, crews and corporate decision-makers, Vivien created the Factor Human Model™: a behavioural framework designed to elevate performance from competent to exceptional. Today, the model serves operators, FBOs, leadership teams and high-reliability organisations seeking measurable behavioural excellence and aviation-grade standards.
OUR PHILOSOPHY
Excellence begins with the human element
In an era shaped by automation, data and technological acceleration, one element remains irreplaceable: the human factor. The way people perceive, decide, communicate and lead determines whether an operation becomes reliable, safe and exceptional or simply average. Factor Human exists to strengthen this element. We help organisations develop the behavioural discipline, judgement and awareness that turn operational complexity into clarity and excellence.
OUR APPROACH
The Factor Human Model™
Aviation discipline transformed into a
behavioral framework for exceptional performance
Our work is built on the Factor Human Model™, a structured approach that consolidates human performance into three interconnected dimensions:
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Human Intelligence – awareness, clarity, judgement
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Operational Precision – translating standards into consistent behaviour
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Safety & Team Culture – trust, communication and high-performance dynamics
Our model allows organisations to diagnose behavioural blind spots, strengthen leadership impact and elevate performance from sufficient to exceptional.
About the founder
Creator of the Factor Human Model™
and expert in high-stakes human behaviour
Vivien Parcinski is an international authority in human performance, aviation behavior and leadership culture. Over 17 years in Business Aviation and 12 years as an EASA/FAA-aligned instructor shaped her expertise in Human Factors, CRM, aviation psychology and behavioral coaching.
She has trained and advised flight crews, leadership teams, FBOs, high-reliability organizations and UHNW service groups across Europe and the Middle East. Known for her clarity, emotional intelligence and uncompromising operational standards, she combines aviation discipline with modern leadership science.
Based on thousands of hours coaching pilots, executives and high-responsibility professionals, Vivien developed the Factor Human Model™, a three-dimensional framework that turns awareness, behavioral precision and operational discipline into measurable excellence. She supports organisations at every level, from frontline teams to executive boards.
WHAT WE BELIEVE
Behavior drives safety. Clarity drives
leadership. Awareness drives performance
Excellence is a behavioral standard - not a procedural outcome
Safety is a culture shaped by communication and shared responsibility.Leadership is defined by clarity, judgement and emotional intelligence.And the human element remains the only factor capable of elevating operations beyond technology.
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Leadership is defined by clarity, judgement and emotional intelligence.
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Safety is a culture, built through communication and shared responsibility.
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The human element is the only factor that elevates operations beyond technology.
Where We Apply This Work
Factor Human supports organizations operating in high-responsibility, high-expectation environments, from Business Aviation operators and FBOs to leadership teams, high-reliability service groups and premium brands requiring elevated human-interaction standards.
We help people think clearer, communicate sharper and lead
with greater awareness, because excellence begins
and ends with the human factor.
Let’s Elevate
the Factor Human
In your organization