Where Awareness
Creates Excellence
Advancing human intelligence
for safer operations and
stronger leadership
Human Performance Advisory
Where aviation discipline meets elite organisational performance.
Over 17 years of coaching and operational experience in global Business Aviation shaped our proprietary Factor Human Model™- A behavioral framework born in high-stakes cockpits and refined for corporate, leadership and UHNW environments. Our advisory work strengthens the human standards that systems cannot replicate: awareness, judgement and behavioural reliability. We help organisations elevate the Factor Human from competent to exceptional through targeted, aviation-grade human-performance interventions. Our approach integrates human performance science, leadership psychology and the behavioural precision that defines elite aviation.
our Advisory focus
A structured approach to turn
awareness into measurable operational excellence
We focus on:
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behavioural precision
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decision quality
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situational clarity
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communication under pressure
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cultural alignment
ADVISORY FIELDS
HOW CLIENTS USE the MODEL
Organisations apply the Factor Human Model™ to: identify behavioural blind spotsstrengthen human-factor performanceuplift safety cultureimprove leadership behaviouralign team coordinationcreate sustainable behavioural excellenceThe model becomes the foundation of all advisory work, providing structure, clarity and direction.
Excellence in
business aviation
Strengthening the human- perfor-mance foundations of Business Aviation operators, FBO/GAT, crews and flight departments. We support executive teams, crew leaders & operational departments in elevating behavioral standards, coordination quality & safety culture across the aviation ecosystem.
Focus Areas:
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Human-factor stability in flight operations
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Safety culture reinforcement & communication
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Behavioural alignment in crew- and ground teams
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FBO/GAT coordination excellence
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Executive advisory for aviation leadership
Human Factors & Safety Performance
Diagnosing the behavioural & cultural patterns that shape operational precision and safety outcomes. We identify hidden dynamics, leadership blind spots and communication gaps and convert them into measurable human-performance improvements, delivered with EASA- & FAA-aligned training standards.
Focus Areas:
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Human factor diagnostics & behaviour mapping
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Communication clarity under pressure
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Team alignment across functions
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Risk anticipation & decision-making quality
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Operational consistency and error reduction
Corporate
Team & Leadership
Developing leadership behaviour, clarity, decision quality and group dynamics that define elite performance in high-stakes environments.We help leaders shape the Factor Human throughout their organisation and set new standards of excellence, from the boardroom to the frontline.
Focus Areas:
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Leadership behaviour & influence
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Decision-making under uncertainty
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Team cohesion & trust building
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Cross-functional communication
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Culture shaping through behaviour
Our Approach
ROOTED IN 2 decades
of Business AVIATION Expertise
Our proprietary model integrates human performance science, aviation-grade behavioural standards and leadership psychology to bring clarity into complex human systems.It provides a framework that organisations can use to identify blind spots, elevate team coordination and build long-term excellence, across aviation, FBO operations, corporate environments and service-critical industries.
The Factor Human Model™
A structured approach to turn awareness into measurable operational excellence.
Our proprietary model integrates human performance science, aviation-grade behavioural standards and leadership psychology to bring clarity into complex human systems.It provides a framework that organisations can use to identify blind spots, elevate team coordination and build long-term excellence, across aviation, FBO operations, corporate environments and service-critical industries.
The Factor Human Model™ consolidates human performance into three interconnected dimensions that determine how individuals and teams perform in complex environments.
Three Dimensions of Excellence
Explore the 3 Dimensions
Model Dimension 1
Human Intelligence
Awareness, perception,
judgement, behavioural patterns
This dimension enhances the cognitive and emotional capabilities that determine how individuals understand situations, communicate and make decisions, especially under pressure, ambiguity or high responsibility.
1st dimension
strengthens how people
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recognise cues
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interpret complexity
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anticipate risks
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communicate under pressure
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make decisions in real time
OUTCOMES
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heightened situational awareness
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stronger decision-making
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fewer misjudgements
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clearer communication
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reduced cognitive overload
Model Dimension 2
Operational Precision
Turning standards into
consistent behaviour
This dimension ensures that teams work with the same discipline and reliability regardless of stress, workload or operational complexity. It bridges the gap between what organisations expect and what people actually do.
2nd dimension
strengthens how people
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translate standards into daily behaviour
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maintain discipline under pressure
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coordinate reliably across functions
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apply procedures with consistency
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manage complexity with clarity
OUTCOMES
Discipline • Consistency
Coordination • Execution
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more consistent operational performance
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fewer human-factor deviations
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improved cross-functional coordination
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stable execution in dynamic environments
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higher reliability under stress
Model Dimension 3
Safety & Team Culture
The environment where
behaviour is shaped
This dimension focuses on the shared norms, values and communication patterns that define how teams work together, across flight operations, ground operations, leadership and service functions.
3rd dimension
strengthens how people
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communicate openly and proactively
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encourage early reporting and escalation
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build trust across roles and hierarchies
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maintain psychological safety with discipline
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create stable, resilient team dynamics
OUTCOMES
Trust • Communication • Ownership • Stability
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proactive communication and early issue detection
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stronger team cohesion and collaboration
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a resilient safety and performance culture
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greater ownership and accountability
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reduced conflict and friction under pressure
Together, these dimensions form the Factor Human Model™, a practical and adaptable framework used by Business Aviation operators, FBOs, leadership teams and corporations who understand that in an automated world, excellence begins and ends with the human factor.
ENGAGEMENT PROCESS
Diagnostic Insight
We analyse your organisational reality through behavioural observation, leadership interviews and human performance diagnostics. The goal: identify patterns, blind spots and the underlying human dynamics shaping your results.
Intervention Design And Facilitation
We develop and deliver tailored interventions, from leadership work to operational behaviour programs, designed to shift awareness, strengthen judgement and align behaviours across teams.
Excellence Stabilisation
We support the integration and reinforcement of new behaviours through alignment sessions, ongoing feedback loops and measured performance improvement.
Everything begins with humans
Contact us
request your advisory service